Chanel was great talking with us about our purchase. She explained everything to us of what was going on and kept us updated all the way through with the transaction of purchasing the vehicle. Service depart was also great the y heled us fix a problem with the vehicle and as a whole everyone we had talked with was very polite and friendly. The detail shop could use some work though. We had to bring the bronco back and they didn't do a very good job of cleaning it up. The windows were still dirty and streaky and their was a label still attached to the sunroof. The car wasn't vacuumed out very well. Other than that over all if was a good experience.